Shipping Policy for Base Layer Co.

Last Updated: August 29, 2026

Thank you for choosing Base Layer Co. We know you are excited to receive your affordable, high-quality basics. Please read our Shipping Policy carefully to understand how your order is processed, printed, and delivered.

1. How Print-on-Demand Shipping Works

All products sold on our Site are printed on demand. This means every item is custom-made just for you after you place your order. Because of this, we do not keep inventory in a warehouse. Instead, your order is sent to one of our trusted printing partners who will print, pack, and ship it directly to your door.

2. Processing Time (Production Time)

Processing time is the time it takes for our printing partners to create your item before it is handed over to the shipping carrier.

• Standard Processing Time: 2 to 7 business days.
• Most orders are processed within 3 to 5 business days.
• Processing times may be longer during peak seasons (e.g., holidays, major sales events) or due to high order volumes.
• Business days are Monday through Friday, excluding major U.S. holidays.

You will receive an email notification once your order has been printed and shipped with your tracking information.

3. Shipping Rates and Delivery Time

We offer affordable shipping options to keep costs low for our budget-conscious customers. Shipping rates are calculated at checkout based on your location, selected shipping method, and the total weight of your order.

Available Shipping Options (United States):

• Standard Shipping: Estimated delivery in 3 to 7 business days after processing is complete.
• Expedited Shipping: Estimated delivery in 2 to 4 business days after processing is complete. (Costs may be higher).

International Shipping:

• We currently offer shipping to select international countries.
• International delivery times vary by destination but typically range from 10 to 20 business days after processing.
• International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4. Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
• You can track your package directly through the carrier's website using this number.
• Please allow 24 to 48 hours after receiving your tracking number for the tracking information to update on the carrier's system.

5. Free Shipping Offers

From time to time, we may offer free shipping promotions. Any free shipping offer will be clearly stated on our Site or in promotional emails. If a free shipping offer applies to your order, the discount will be automatically applied at checkout.

6. Lost, Stolen, or Delayed Packages

We want you to receive your order safely. However, once your package is handed over to the shipping carrier, we have limited control over the delivery process.

• Lost Packages: If your tracking information shows "Delivered" but you did not receive your package, please contact the shipping carrier directly with your tracking number. We are not responsible for packages that are confirmed as delivered but are lost or stolen.
• Delayed Packages: We are not responsible for delays caused by the shipping carrier, weather, customs, or other unforeseen events outside of our control.
• Incorrect Address: Please ensure your shipping address is entered correctly. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipping. You may be charged for additional shipping costs.

7. Shipping Destinations

• We currently ship to all 50 U.S. states and U.S. territories.
• We also ship to many international destinations. Available countries will be shown at checkout.
• If your country is not listed at checkout, please contact us – we may be able to add it.

8. Multiple Items in One Order

Because each item is printed individually, items within the same order may be printed and shipped separately from different fulfillment centers. This means you may receive multiple packages for a single order. You will receive separate tracking numbers for each package if this happens.

9. Contact Us