Contact information

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Contact Us

Thank you for your interest in Base Layer Co. We value every customer and are here to help with any questions, concerns, or feedback you may have. Please review the information below and choose the best way to reach us.

Get in Touch

Business Name: Buchlmayer Services LLC (dba Base Layer Co.)

Email: buchlmayerservices@outlook.com

Mailing Address:
1975 Longhorn Ln
Summerville, SC 29485
United States

📍 View on Google Maps

Business Hours

Customer Support Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
  • Saturday: 10:00 AM – 4:00 PM (Eastern Time)
  • Sunday: Closed

We monitor our email 7 days a week and will respond to urgent inquiries on weekends when possible.

Response Times

How quickly will we reply?

  • We aim to respond to all emails within 24 business hours.
  • Most emails are answered within 4 to 8 hours during business days.
  • For order-related inquiries, please include your order number in the subject line so we can assist you faster.
  • If you do not receive a reply within 48 hours, please check your spam/junk folder and reach out again.

Common Questions

Before reaching out, please check our other policies for quick answers:

  • Order status? Check your shipping confirmation email for tracking information.
  • Returns and refunds? Read our Return and Refund Policy.
  • Shipping questions? Read our Shipping Policy.
  • Website issues? Email us with a description of the problem and screenshots if possible.

Contact Form

If you are viewing this page on a desktop browser, you should see a contact form above. If not, please email us directly at buchlmayerservices@outlook.com and we will get back to you promptly.

We look forward to hearing from you and helping you find affordable, stylish basics that you will love.

Base Layer Co. — Quality basics, affordable prices.

Buchlmayer Services LLC | 1975 Longhorn Ln, Summerville, SC 29485